Don't reinvent the wheel. Adopt proven retention strategies from the industry.
Get a full view of their activity so you can upsell and retain them.Help them be successful using your product.
Measure overall how many users or companies use, adopt and return to your features.
Talk to who loved your feature, and who tried it once and never came back.
“June shows us exactly how customers use theproduct and how we can improve it...”
“June helped us decrease our churm by a significant amount.”