1 - Introduction
Welcome to June Inc. (“JuneApp”, "we", "us" and "our"). June provides software and services that unify your email, customer communication channels, and apps in one platform, helping teammates work better together. The “Websites” means June’s websites (including without limitation
www.june.so,
app.june.so and any successor URLS, mobile or localized versions and related domains and subdomains), and the “Services” means June’s products, applications and services, in each case in whatever format they may be offered now or in the future. As you use the Services, we collect and process information from and about you in order to provide you with access to the Services, enhance your experience while using the Service, and communicate with you.
2 - Applicability of this Privacy Policy
This policy (the “Privacy Policy”) applies to your use of the Services and other interactions (e.g., customer service inquiries) you may have with June. If you do not agree with this Privacy Policy, do not access or use our Services.A separate agreement (the “Customer Agreement”) may be in place between your organization and June that governs delivery, access and use of the Service by users who are authorized by your organization to use its instance of the Service (such Customer-specific instance of the Service is referred to herein as the “Customer Workspace”). The entity who enters into the Customer Agreement with June controls the Customer Workspace used by its authorized users and may set certain rules related to your utilization of the Service, including limitations regarding which third party applications you can connect to via the Service. If you have questions about your organization’s specific Service settings and practices you should contact them directly.
3 - Personal Data We Collect Account Registration Data That You Provide To Us
When you register for a June account you are required to provide certain personal information (the “Personal Data”), such as your name, and email address, and telephone number, as well as other information that you voluntarily choose to add to your account profile, like a profile photo. If you choose to register for an account utilizing your credentials from a third party service (such as Google or Microsoft), then your name and email address will be provided to us as permitted by your profile settings within that third party services. If you are registering for a paid account you will also be required to provide payment information, such as payment card details (collected by our payment service provider), and Single Sign On (SSO) SAML 2.0 credentials. We will inform you, when requesting your Personal Data, if certain data must be provided or if it is optional. We will also inform you of the consequences should you not wish to provide this data. We also collect the information that you may choose to submit to our customer support team, for example regarding a question you have or a problem you are experiencing with our Services. This may include your contact information, a summary of the problem you are experiencing and any other documentation or information that would be helpful in resolving the issue (which, at your option, may include Personal Data).
Automatically Collected DataWhen you interact with June through the Services, we automatically collect information about you through cookies (small text files placed on your device), mobile device identifier and other technologies. Please read the “Cookies” section below to learn more about how we use cookies and other technologies. When you visit our Websites, our servers record information (“log data”), including information that your browser automatically sends whenever you visit the Website. This log data includes your Internet Protocol (“IP”) address (from which we understand the country you are connecting from at the time you visit the Site), browser type and settings, and the date and time of your request.
Data From Other Services You
Link To Your AccountIn order to perform tasks that are part of the Services we require you to integrate your third party email service with your Service account. Doing so provides us with access to your email account(s) and the content included therein. You authorize this access by agreeing to this Privacy Policy and providing any consent required by your email provider.We receive information about you when you or your administrator integrate or link a third-party service with our Services (a “Third Party Service”). For example, if you create an account or log into our Services using your Google or Microsoft credentials, we receive your name and email address as permitted by your Google or Microsoft profile settings in order to authenticate you.You or your administrator may also integrate other Third Party Services you use with and into our Services. For example, you may authorize our Services to access and display messages from within an instant messaging application, or to access and display files from a third-party document sharing service. The information we receive when you integrate our Services with a Third Party Service depends on the settings, permissions and privacy policy associated with that Third Party service. Please check the privacy settings and privacy policy of these Third Party Services to understand what data may be disclosed to and shared with us.
Data from Business PartnersIf you purchase our Services through a reseller or other June business partner (a “Business Partner”), that Business Partner may provide certain information to us, such as your name, email address, company information, and financial information related to the Services you purchase.
4. How We Use Your Personal Data.
We collect Personal Data for the following purposes:
To Provide The Services And Manage Your Access To And Use Of The ServicesWe use information about you to provide the Services to you, including to register you for the Services, process transactions with you, authenticate you when you log in, provide customer support, and operate and maintain the Services.
To Communicate With You About The Services And Provide You With Customer SupportWe use your contact information to communicate with you about the Services, respond to your customer support questions and requests, and to provide you notices regarding the Services (including notices about your account, product update announcements, security alerts, administrative notifications and the like).In connection with providing you with customer support, we may also use the information we automatically collect and information that you provide to us and consent for us to view and utilize as part of a support request so that we can respond to your request, analyze information related to your support request, and to repair or improve the Services.We may also provide you with tailored communications that are based on your interactions with the Services. For example, certain actions you take may trigger a third-party app suggestion or we may communicate with you as you begin using the Services to assist you as you learn to be proficient in your use of the Services.These communications are fundamental to the Services and in most cases you cannot opt out of them. If an opt out is available, you will find information about how to opt out in the communication itself or in your account settings.
For Research And Development to Improve our ServiceSo that we can continually improve the functionality of our Services, we utilize our collective learnings about the way users interact with and use the Services, as well as feedback provided directly to us, to troubleshoot issues, fix bugs, enhance functionality, and identify areas for integration and improvement of the Services.
To Market And Promote Our ServicesWe use your contact information and information about how you use the Services to communicate directly with you, including by sending you newsletters, promotions or information about current and future products and services. You may opt out of receiving such communications at any time by (i) clicking the unsubscribe link included in all the emails you receive or (ii) contacting us as indicated in Section 11 below (“Contact”).
For Safety And SecurityWe use information about you and the way in which you use the Services to verify and authenticate accounts and activity, monitor for suspicious or fraudulent activity and identify violations of our Services policies.